Description
In this course, students will explore the history and importance of
quality in organizations and projects. This course will introduce
the concepts needed to define, design, and implement total quality
into organizations. This course will also explore the three
different levels of quality and the different philosophies for
quality. Students will be able to understand the benefits of each of
these philosophies and proactively plan for quality. The quality
assurance concepts and principles within the total project quality
management framework is applicable to a variety of organizations and
industries, including manufacturing, service organizations,
healthcare, education, not for profit, and the public sector. This
course also provides the basis for the more advanced development of
project management skills in subsequent project management courses.